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Remote email Support

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We realise setting up email addresses can seem both difficult and frustrating and many hours can be wasted if you are not familiar with the settings to use. Calling out an IT expert is likely to be a very expensive solution.

We can help

easyhosting is passionate about providing our customers with the very best level of customer support possible. We are constantly looking for new ways to improve the level of customer service we provide, so we are proud to announce our brand new and innovative remote email setup service. With our new service, it is like having one of our highly qualified members of staff sitting next to you whenever you need them.

It is a quick and easy-to-use service for both new and existing customers who might require assistance when setting up their email or fixing email settings and we believe that we are providing a level of service that most other hosting companies simply cannot match.

How it works

You simply contact us via the support desk to arange a remote session. A remote session is where you temporarily share access to your computer with one of our highly trained members of staff. During the session we can see what is on your screen and we can make the necessary changes for you. The whole process is very secure and you can follow us every step of the way. This time saving service is competitively priced at only £20 and is available during office hours. If for any reason the setup cannot be completed or fixed, a full refund will be issued.

The service is for email configuration and fixes only. Unfortunately our staff are unable to deal with other issues such as firewall, dns and ISP problems.

 
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